Tag Archives: Lindsay James

As we prepare to release our own corporate sustainability report, let us know your opinions: Are corporate sustainability reports valuable? Why do you read these reports? Do you read them? How can we have a dialogue about our sustainability progress? What was the most honest and transparent sustainability report you’ve read? Have you ever read a report that has affected your choices?

Stay tuned. Our own report will be released soon!

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8 Sustainability Questions to Ask Manufacturers at IIDEX/NeoCon Canada

As you browse the showrooms at IIDEX/NeoCon Canada this year, identifying manufacturing leaders with deep-rooted sustainability commitments requires looking beyond specs and asking thoughtful questions. To help you determine which manufacturers are walking the talk, we’ve created a list of eight probing questions to ask.

The bigger picture of sustainability is achieved through company actions. Whether we’re talking about carpet, furniture, or even beer, there are common elements that define leadership in sustainability.Three of these elements are described below.

  • Question Assumptions: Leaders invest in research to understand what environmental impacts occur and where and when they happen. They do their homework, using tools like Life Cycle Assessment, and work hard to practice responsible product stewardship. This often means looking beyond their own four walls and seeking ways to reinvent their supply chain, as well as how they manage the end of the product’s life.
  • Celebrate Radical Transparency: The time has come for stakeholders to know the real story of their stuff. Clients need access to more than just the product specs for “green” products. They need robust information describing the full environmental impacts of products for the full life cycle. Leaders need to practice transparency and collaborate with third parties to audit these disclosures and ensure accurate reporting.
  • Focus on What Really Matters: Leaders push the envelope for real change and actively create a new future. Rather than accepting the status quo of “take-make-waste,” these game changers aspire to reinvent the way we do business. Rallying behind goals like “Inspire Conscious Consumption” or “Off Oil”, leaders engage their employees, their suppliers, and their customers to create authentic progress towards a sustainable future.

Carry this list of questions (print this page) with you at IIDEX/NeoCon Canada to find out who among the thousands of exhibitors are willing to engage in inspired discussion regarding our shared future. You may encounter a wide range of responses, from fumbling and mumbling to robust dialogue. Either way, you’ll be sure to leave with more than just the standard green pitch.

    Question Assumptions

  1. What criteria does your company use to evaluate new materials, technologies, or processes?
  2. How has your use of Life Cycle Assessment changed your company or product strategy?
  3. How has your company influenced your supply chain to help your company achieve greater sustainability?
  4. Reporting Transparency

  5. How does your company report the potential environmental impacts associated with your products’ life cycle, i.e. raw material extraction and processing, manufacturing, use, transportation, and end of life?
  6. Which ISO protocol(s) does your company follow for reporting the potential environmental impacts associated with the full life cycle of your products?
  7. Which 3rd party audits your company’s environmental claims?
  8. What Really Matters

  9. What does success look like in terms of sustainability? How is successmeasured? How do your employees participate?
  10. What is the most audacious goal your company is striving towards insustainability?

Share with us what you learned – send a reply on Twitter to @InterfaceFLOR. Or you can come talk to our sustainability team at showroom #10-121.

Lindsay James

Director of Strategic Sustainability

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Unbelievably early NFL games, kids wondering what happened to summer break, and newly released Corporate Sustainability Reports to review – it must be August.

Looking over some of the latest Corporate Sustainability Reports, it seems some companies use these pieces as year-round marketing brochures with glossy pictures of happy employees and a few key metrics buried deep inside. (I’m not the only one who has reached this conclusion.) But is that what stakeholders really want?

My cynical side might answer “yes”. In my own industry, I’ve been told before that “all carpet is green enough”. Do stakeholders want a report that puts a happy green sheen on the company’s past year – offering reassurance that everything is fine, products are “sustainable enough”, and we can check the box and move on to the next most pressing issue?

Having the good fortune to hang out with some of the leading sustainable architects and designers in the country, I can refute my inner smart alec. Stakeholders want to know what’s really going on behind the scenes in corporations. They want Radical Transparency. They want to know if a company is questioning assumptions. They want to know about challenges and headaches and they want honest reports from the trenches of the new industrial revolution. At least, that’s what I’ve concluded from the perspective of my own trench.

Interface published one of the world’s first Sustainability Reports in 1998, and has its own unique perspective on this issue. We’ve been releasing and posting our EcoMetrics and sustainability updates consistently for 13 years on our comprehensive global website, which has served as our sustainability reporting tool. Through our EcoMetrics results, we share our annual progress – good or bad – toward our aggressive Mission Zero goals. We annually share our sustainability progress in hundreds of speeches, and both of Ray Anderson’s books provide clear examples of our progress and challenges. Finally, we disclose important product information for some of our key products in Environmental Product Declarations.

As we face the final ten years before our 2020 Mission Zero deadline, we want to embark on a new journey of dialogue with you, our stakeholders. We are currently working on a new tool for publicly updating our sustainability progress, and since our stakeholders expect leadership from Interface, our updated sustainability communications will be a departure from the traditional static report. Corporate Sustainability has evolved tremendously over the years; we believe it’s time for Corporate Sustainability Reporting to catch up.

We’re deep in the process of developing our new interactive sustainability communications update, which isn’t ready yet, but that doesn’t mean we can’t go ahead and start a dialogue with you on the value of sustainability reporting.

So, please jump in and tell us what you think: are Corporate Sustainability Reports valuable? Why do you read these reports? Do you read them? How can we have a dialogue about our sustainability progress? What was the most honest and transparent sustainability report you’ve read? Have you ever read a report that has affected your choices?

Interface has a strong history of transparency and we’ll continue to publicly update our sustainability progress – celebrating our progress and sharing our challenges – throughout our journey to Mission Zero. With your insights, we’ll be able to share our message in a way that is relevant to you.

- Lindsay James, Director of Strategic Sustainability at InterfaceFLOR

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At InterfaceFLOR, we’re focused on what really matters - getting off oil as soon as possible.

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Lindsay James, InterfaceFLOR Director of Strategic Sustainability, highlights the activities we’re taking at NeoCon 2010 to create a better dialogue about sustainability.


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